Easy eBike Conversion Kit Support
Sales
Delivery
Installation
Easifit
Self-support for Easifit ebike kits
TBC
Coming Summer 2023
- Battery
- Controller
- Installation
- Warranty
BasicFit Technical Support
We’ve shared answers to the most popular questions below.
Basicfit Battery
Your battery is a YOSE POWER 10.4 Ah battery. Depending on your riding style, expect 30 – 40 miles of typical riding.
The weight of the battery is 2.8 kg.
The dimensions of the battery are 310 mm x 91 mm.
The charging time is 6 hours.
The battery mount is 355 mm x 99 mm. It holds the electronics in the base of the battery mount.
The battery is rated as showerproof and dustproof.
Electric Wheel
Your UK assembled electric wheel is by Cyclotricity.
It uses 36 spokes and houses a 3-phase 250W geared motor.
There is no tube or tyre with the electric wheel. Simply use your current tyre and tube.
Your electric wheel will be despatched direct from Cyclotricity.
LCD Display
The Basicfit kit is supplied with a LCD4 display chosen for its small size. The purpose of the LCD4 is to set the wheel size and choose the power assistance. The speed and mileage are not accurate as it reflects the motor speed and not your ride speed.
If you need to monitor your speed and distance, use a phone app, bike computer or purchase LCD3 display.
Displays other than LCD4 are outside our scope of support.
PAS Sensor
The purpose of the PAS sensor is to understand when the pedals are being turned. It knows this by monitoring a ring of 12 magnets held around a magnetic disc which pass a small sensor which you attach to your frame.
The 12 magnet clip-on disc and sensor are the same type used by the popular Swytch kits.
Whilst the magnetic disc is simple to install, PAS sensors are notoriously difficult to install. This is because every bike frame has a different profile. If you struggle to install your PAS sensor, the simplest cost-effective solution is to visit a local bike shop who will have the experience and tools to complete this for you relatively inexpensively.
You may find useful information on the Swytch support website.
Many ebike kit owners find inventive ways of securing their sensor, such as silicone or other adhesives. Others choose to remove the back plate to create a thinner sensor needed for their frame. How you install the sensor is up to you and outside the scope of our support and so we recommend visiting your local bike shop for assistance.
How To Install Basicfit Ebike Kit
Easifit Technical Support
We’ve shared answers to the most popular questions below.
Easifit 5.8 Ah Battery
Your battery is a LVBU KY 5.8 Ah Bottle Battery. Depending on your riding style and level of assistance, expect up to 20 miles of assisted riding.
The weight of the battery is 2.8 kg.
The dimensions of the battery are 260 mm x 75 mm.
The charging time is 3 hours.
The battery holder is 210 mm x 95 mm. It holds the controller and sensors within the battery holder base.
The battery is rated as IP65 protection.
UK Assembled Wheel
Your UK assembled electric wheel is assembled by hand and tuned professionally in the UK.
It uses 36 spokes and houses a 3-phase 250W geared motor unique to LVBU.
There is no tube or tyre with the electric wheel. Simply use your current tyre and tube.
Your wheel rim will be silver or black depending on the size and your brake type. The spokes are silver.
Bluetooth LCD Display
The Easifit kit is supplied with a LVBU wireless display which connects to your battery via Bluetooth 5.0. The purpose of the display is to choose the power assistance. The speed and mileage are accurate as it uses GPS sensors to track your ride.
If you need to understand the detail of the options available, please see the LVBU product page.
The Bluetooth LCD display comes with instructions in the box. Further help is available at LVBU.
Easifit Intelligent Control
The electric bike kit uses a smart gyroscope within the battery housing to calculate your incline and speed. The gyroscope switches on automatically to provide assistance when you begin pedalling and turns off when you brake or no longer need it.
When going uphill, the gyroscope can sense the incline and provide power assist. You can even set the app to deliver additional assistance when the gyroscope senses you are going uphill. Pretty cool, right?
If you gather speed cycling downhill, don’t worry – any speed above 15 mph will stop the motor and save your battery, while allowing you to keep pedalling manually.
Easifit App by LVBU
The Easifit ebike kit is connected using an app.
Your phone will need Bluetooth 5.0
The app can be downloaded for Android and Apple.
You will need to download the app, connect your ebike kit and then calibrate your ebike kit.
The app’s main feature is customisable assistance levels, ranging from 0 to 99%. According to other ebike users, the average assistance level is 50%. Reducing the assistance level will enable a longer battery life.
Installing Your EasiFit eBike Kit
Battery Safety and Maintenance
Once you receive your ebike battery, it will be partially charged. To ensure optimal performance, here’s how to condition your battery: fully-charge it, use it until empty, and fully recharge it. Do this three times for the best results.
The charger’s indicator light will turn green when the battery is fully charged. To avoid the battery’s low voltage and the detrimental effect it has on the battery’s performance, we recommend charging the battery at least once every three months, especially if you’re not using the bike for an extended period of time.
Batteries do not last forever. By their nature, they degrade over time. So you should not expect the same performance over time. A typical lithium battery, managed well, will lose at least 20% of its performance over 12 months.
Battery Safety
Only ever use the battery charger provided.
Never leave a lithium battery unattended whilst charging.
Do not leave your battery charging overnight.
If leaving your battery uncharged for more than 8 weeks, leave it half charged.
Re-charge it every 4 weeks for 1 hour to keep it in top condition.
Warning: By leaving the battery idle for longer than 8 weeks, you run the risk of loss in performance or other faults that won’t be covered under warranty.
Do not expose the battery pack to fire, heat sources, acid or alkaline substances.
Keep the battery away from radiators.
Always charge the battery at room temperature.
Always make sure the battery is turned off before detaching/connecting it.
If your battery is damaged or appears to be overheating for any reason contact us immediately.
Maintenance
Do not leave your converted ebike uncovered in the rain.
Your ebike kit is showerproof to IP65 but if used in the rain you should dry the battery, motor and cables to prevent water ingress or damage to connections. No damage from water ingress is covered by your warranty.
Cover any unused connectors with tape.
Throttles
Do not install a throttle or brake levers.
Your ebike kit is configured to meet the UK legal requirements for road use.
Do not attempt to derestrict or engineer adjustments which remove legal use.
Attempting to do so will void your warranty.
Troubleshooting your Easifit Ebike Kit
If you are experiencing software difficulties, you may well need to update the firmware and Bluetooth in the app. This is much simpler than it sounds and rectifies most gremlins. Simply go to Settings (the cog icon) > Firmware Update. Then touch the Bluetooth and touch Update. Then scroll up and touch Wheel Restart.
If you are having difficulty connecting your phone to the kit, you’ll find the most frequent remedy here.
If something doesn’t seem right with your kit, we’d like to rectify that as efficiently as possible. Should you need further help, by providing the full information below, we are best placed to manage and remedy any difficulties as quickly as possible. The most effective way of doing this is by opening a support ticket.
If you need support from LVBU, the manufacturer, we have a close relationship with their engineers and can request their help. To ensure they can successfully solve any problems, you’ll need to provide them with all the information mentioned below. If you need a replacement part, LVBU will send it directly to you from their factory.
- Name and Order Number
- Description of the problem
- Any steps you’ve taken to try to rectify the problem
- A screenshot of the main screen of the app
- A screenshot of your settings (cog) screen in the app
- A screenshot of your Bluetooth version – software and hardware
- A photo of your bike showing the full installation and the positioning of the parts
- A photo of your ebike front wheel showing the hub motor including part code, motor cable and forks
- A photo of the bottom of the battery
- A photo of the connections at the base of the battery holder
E-bike Kit Support Questions
eBike conversion kits are simple to install and, used appropriately, should require little or no maintenance. With most regular bikes, it shouldn’t take more than 30 minutes or so to convert your bike into an ebike. Even so, there are plenty of eBike kit support questions and FAQs around how to install an easyfit ebike kit and the performance of ebike kits.
Help! Something isn’t quite right…
Ebike conversion kits are complex pieces of engineering featuring electronics, software and hardware. Most difficulties are temporary and are typically related to the app, a setting, an update or similar. Therefore, before taking the time to prepare a support request, we would recommend that you revisit the key steps in the instructions below.
Easifit Installation, Battery and App Instructions
If you need further support, please print, complete and return this troubleshooting sheet to support@myelectricbikeshop.com. From here we will have a full understanding of your specific circumstances and work to a solution. Please print the sheet, complete the steps, mark the sheet and return a helpful snapshot to us. Thank you.
Bluetooth and Software App
If you are experiencing software difficulties, you may well need to update the firmware and Bluetooth in the app. This is much simpler than it sounds and rectifies most gremlins. Simply go to Settings (the cog icon) > Firmware Update. Then touch the Bluetooth and touch Update. Then scroll up and touch Wheel Restart.
If you are having difficulty connecting your phone to the kit, you’ll find the most frequent remedy here.
If something doesn’t seem right with your kit, we’d like to rectify that as efficiently as possible. Should you need further help, by providing the full information below, we are best placed to manage and remedy any difficulties as quickly as possible. The most effective way of doing this is by email.
To open a support request, email support@myelectricbikeshop.com and include:
- Name and Order Number
- Description of the problem
- Any steps you’ve taken to try to rectify the problem
- A screenshot of the main screen of the app
- A screenshot of your settings (cog) screen in the app
- A screenshot of your Bluetooth version – software and hardware
- A photo of your bike showing the full installation and the positioning of the parts
- A photo of your ebike front wheel showing the hub motor including part code, motor cable and forks
- A photo of the bottom of the battery
- A photo of the connections at the bottom of the battery holder
We have a close relationship with the manufacturer, LVBU, and their engineers. Should we need to request their support, all of the above information will be needed for them to successfully problem solve. In the rare event that a replacement part is needed, LVBU will send this direct from their factory to you.
Frequently Asked Questions
On this support page, we are going to provide answers to the most frequently asked questions around ebike kits and how to convert your bike to an ebike. Your ebike kit support questions include:
How far will the eBike go?
How fast will the eBike go?
Will the eBike kit fit my bike?
How to install the eBike conversion kit?
Download the eBike Conversion Kit Manual
FAQs
eBike Kit Support Questions
How far will the ebike go?
Logically, the more assistance you use, the more of the battery will be used. Likewise, the fitter you are and the less assistance you need, the longer the battery will last.
The nature of the terrain and the hills will also affect how far the ebike will go on a single charge.
In our trials, we are achieving 30 miles on a single battery charge at 50% assistance. That is more than enough for a daily commute. Should you wish to increase or decrease the assistance, the battery power will adjust accordingly.
Finally, should you find your battery depleted a little earlier than you planned, at only 3.5 kg, this e bike conversion kit will make very little difference to the weight of your bicycle. Although, having made pedal assist your default cycling mode, you will notice the difference when riding without power.
How fast will the ebike go?
Of course, you’re able to cycle faster than this, particularly downhill. It’s only that the motor will stop giving assistance above this speed. Out of interest, my average speed even with the motor is only 12 mph. The UK legal limit of 15.5 mph is more than sufficient for commuters and leisure road users.
What types of bikes will the ebike conversion kit fit?
Step 2: The majority of conventional bikes have a gap at the front fork of 10 cm. This is what you’ll need to easily fit your new motorised wheel. So go grab a tape measure, and as long as gap between your front forks is 10 cm or more (up to a maximum of 13 cm), then your conventional bike can be converted to an ebike.
As an aside, the ebike wheel slips into slots in the fork bottom. Most conventional bikes use this design. There are some bike designs which have a hole through the forks, known as a thru axle, rather than a traditional slot. This easyfit ebike kit can’t be fitted to such designs and you’ll need to find an alternative. Just make a quick check that you’re bike has the traditional 1 cm drop-in forks.
What is included in the ebike kit?
– 250W Front Motor
– Front-wheel with pre-installed tyre (motor is pre-installed within the wheel )
– Water bottle battery and intelligent cage
Also included are the spanner, Allen keys, cable ties and instructions to install your ebike kit.
How do I install the ebike conversion kit?
The very basic spanner and Allen keys needed come in the box, so you don’t need to worry about having the right tools or buying additional equipment. You can safely and easily install the ebike conversion kit straight out of the box.
Don’t be put off if your engineering abilities are limited – ours are too. This is why we were drawn to the simplicity of these ebike kits. If you can tighten a nut, you can install the kit.
Our conversion kit is aimed at cyclists that may not be as mechanically minded as say a seasoned mountain biker. These conversion kits can be fitted easily by anyone regardless of their engineering ability. It’s just two nuts, a cage and a wire. We even include a complimentary spanner and a set of Allen keys.
Does the ebike kit need disc brakes or V brakes?
How much do ebike conversion kits cost?
Our aim is to make electric cycling available to as many people as possible. With a particular focus on commuting and leisure use, this affordable e-bike conversion kit should save you transport costs, improve your health, mood and significantly increase the miles cycled on your existing bike.
Who are ebike kits for?
There’s plenty of scope for both commuting to work and for leisure rides. This is because you can expect our efficient yet powerful lithium batteries to give you typically 25 miles journey distance on a single charge.
Or, to look at it another way, approximately 2 hours cycling time. Your average commute is less than an hour one-way, right? Of course, it is. Should you wish to be cycling further and longer than the average office worker, our charger can be recharging your battery at the office.
(Edit: that’s 50 miles on a single recharge. Surely, no one cycles that far to and from work? I wouldn’t put it past that someone but they should probably move house 🙂 )
If you are a hardcore mountain biker who cycles off-road, you may want to look at regular ebikes designed for this purpose. The easy to fit ebike conversions are suited for standard roads, cycle paths, managed tracks and bridleways.
What stock of ebike conversion kits do you have?
As such, we are in direct contact with our manufacturing partner and intend to stock popular sizes for commuting and hybrid bikes. These are the popular 26”, 27.5” and 700C sizes.
You can view our live stock status here. We’re regularly re-ordering stock of easy to fit ebike conversion kits from our manufacturing partner in China. All orders are completed online, with full transparency and forwarded to reach the UK in 8 weeks.
If you’re looking for a 26”, 27.5” or 700C ebike conversion kit, the easiest conversion is an exact match. However, if your like for like size is not available, and you’re in a rush to convert your normal bike to an ebike, there are a couple of simple alternatives.
Alternative 1
Simply swap your existing tyre onto the new wheel. Simples. You may also want to do this if a colour match is important to you and your existing tyre is a colour other than black. Whatever the reason, if you really need your ebike kit delivered asap, then this option will provide a wider choice of stock.
As long as the wheel size is the same, that is 26”, 27.5” or 700C (sames as 28”) then you can order a similar tyre width and install your existing tyre onto your motorised ebike wheel.
Alternative 2
Buy your ebike conversion kit with the correct wheel size and a closely matched tyre width. After all, the wheel size is the critical measurement whilst the width can actually be chosen with some flexibility, if you need your ebike converting quickly. After all, are you really going to notice a couple of mm width difference in your tyre? Thought not.
For the average (ofcourse your special but unless you’re competing with in the Olympics…) commuter, you’re unlikely to notice the difference. And if something is noticeable to you, you can always go back to alternative 1, right?
So check stock of your easyfit ebike conversion kits here
How do I use the mobile app?
The app is your control device for the motor. The Bluetooth scanner will find your motor, connect remotely and track your mileage, speed and climbs.
The main feature of the app is to be able to set the level of assistance desired. This can be anywhere from zero to 99%. From what we read, other ebike users typically set their assistance at 60% or close to. Logically, the less assistance you take, the longer the battery will last without needing a recharge.
When I started on my ebike, I hadn’t ridden for a long time. I had to set it at 80%. However, after only a few rides I’m currently down to 70% and hope to keep reducing this as I achieve more time on my bike.
Our most important take-away? You’ll rarely need to touch the app. Once the Bluetooth is connected and you’ve set your assistance, we place our mobile phone in our pocket and don’t look or touch it until the end of the ride. Why over-complicate things?
For the more technically gifted, some useful features available include:
– 5 modes of assist
– Set increased pedal assistance for hill climbing
– Can be handlebar mounted or inserted into a satchel
Personally, we feel you’ll find the hill assistance particularly useful. This mode allows you to set an increased assistance level when the app detects that you are cycling up a hill. It is able to do this by reading the gyroscope installed within the battery holder. Clever, don’t you think?
How does the motorised wheel work?
The technical details are that it is a H600 Bafang 250W sealed and brushless motor. Bafang are the worlds leading motor supplier to ebikes around the globe. Designed specifically for road and leisure use, the design is compact and light, weighing only 1.73kg, and having a maximum torque of 30 Nm.
Unlike cheap ebike kits, your motor comes preinstalled within the front wheel size you choose. All you need to do is drop in your wheel, attach the battery to your frame and connect the two together. Simples!
The motor is specifically designed for front wheels. Other ebike motors are available both for the rear wheel and the mid-frame. However, these are expensive, heavy and difficult to install. As such, we provide front wheel versions only.
How does the pedal assist work?
With regards to hills, the gyroscope can sense the incline and provide power assist. You can even apply a setting on the app to deliver additional assistance when the gyroscope senses you are going uphill. How cool is that?
Of course, should you be gathering speed cycling downhill, any speed above 15 mph cuts out the motor and saves your battery, and without inhibiting your manual speed.
How does the water bottle battery work?
Should you want to check the space and location for the battery holder, you’ll need:
– Existing fixings on your forward leaning frame section
– 32 centimetres of available space at your fixings location to house the cage
The water bottle shape helps your bike retain the look of a regular bicycle. Yet on the inside it houses twenty high quality lithium-ion battery cells of 36V and 5.8AH.
As well as a strong battery for your motor, your water bottle battery also features a USB charging port for your mobile phone – should you need it.
Perhaps more importantly, the battery features a clever anti-theft device.
How does the anti theft device work?
Having dismounted from your ebike, tap the padlock icon on the app to switch on the security lock. Should someone try to move your ebike whilst this is activated, the wheel will lock into reverse and an alarm will be activated. When remounting your ebike, remember to tap the padlock icon once more to deactivate the alarm.
